1. Introduction
AnglerHive ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services (collectively, the "Services").
We are based in South Africa and comply with the Protection of Personal Information Act 4 of 2013 (POPIA), as well as other applicable data protection laws.
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.
2. What Information We Collect
2.1 Information You Provide to Us
When you sign up for early access, create an account, or contact us, we may collect:
- Personal details: Your name, surname, and email address
- Profile information: Fishing preferences, favourite spots, target species, and profile photo (when you choose to add one)
- Communications: Messages, feedback, or suggestions you send us
- Payment information: If you make purchases through our marketplace (processed securely by third-party payment providers — we do not store card details)
2.2 Information We Collect Automatically
When you use our app, we may automatically collect:
- Device information: Device type, operating system, app version, and unique device identifiers
- Location data: With your permission, your GPS location to provide fishing spot forecasts and local community features
- Usage data: How you interact with the app, features used, session duration, and error logs
- Log data: IP address, browser type, and timestamps
2.3 Information from Third Parties
We may receive information from:
- Social media platforms if you choose to link your account
- Payment processors to confirm transactions
- Analytics and advertising partners (only aggregated, non-identifiable data)
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide our Services: Creating your account, delivering fishing forecasts, connecting you with local anglers, and enabling marketplace transactions
- To communicate with you: Sending app updates, bite alerts, community notifications, and responding to your enquiries
- To improve our Services: Analysing usage patterns to enhance features, fix bugs, and develop new functionality
- For marketing (with your consent): Sending you news, promotions, and fishing tips. You can opt out at any time
- For security and legal compliance: Detecting fraud, enforcing our terms, and complying with legal obligations
We will never sell your personal information to third parties. Your data is used only to deliver and improve AnglerHive.
4. How We Share Your Information
We only share your information in limited circumstances:
- Service providers: Trusted third parties who help us operate the app (e.g. cloud hosting, analytics, payment processing, email delivery). They are contractually bound to protect your data
- Other users: Information you choose to make public in your profile, catch posts, or community discussions
- Legal requirements: When required by law, court order, or to protect our rights and safety
- Business transfers: If AnglerHive is acquired or merged, your data may be transferred as part of that transaction
5. Data Security
We take the security of your data seriously. We implement appropriate technical and organisational measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure cloud infrastructure with access controls
- Regular security assessments and updates
- Limited staff access to personal data on a need-to-know basis
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Account data: Retained while your account is active. If you delete your account, we remove your personal data within 30 days, unless legally required to keep it longer
- Usage and log data: Retained for up to 12 months for analytics and security purposes, then anonymised or deleted
- Marketing data: Retained until you unsubscribe or request deletion
7. Your Rights (POPIA)
Under South Africa's POPIA, you have the following rights regarding your personal information:
- Right to access: Request a copy of the personal data we hold about you
- Right to correction: Ask us to update or correct inaccurate information
- Right to deletion: Request that we delete your personal data (subject to legal obligations)
- Right to object: Object to the processing of your data for marketing or other purposes
- Right to withdraw consent: Withdraw your consent at any time where processing is based on consent
- Right to lodge a complaint: Complain to the Information Regulator of South Africa if you believe your rights have been violated
To exercise any of these rights, please contact us at hello@anglerhive.co.za. We will respond within 30 days.
8. Cookies and Tracking
Our website and app may use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyse how you use our Services
- Deliver relevant content
You can manage cookie preferences through your browser or device settings. Note that disabling cookies may affect some features of our Services.
9. Children's Privacy
AnglerHive is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately and we will delete it.
10. International Data Transfers
While we are based in South Africa, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your information in line with POPIA requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or app features. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email or in-app notification
- Post the updated policy on our website
We encourage you to review this policy periodically. Continued use of our Services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: hello@anglerhive.co.za
- Website: anglerhive.co.za
We aim to respond to all privacy-related enquiries within 5 business days.